INTEGRITY Cloudflare Docs

Organizations for Enterprise

Organizations provides a single-tier structure for Enterprise customers to manage multiple Cloudflare accounts from one unified dashboard.

Who is this for?

Organizations is designed for Enterprise customers of any size who manage multiple Cloudflare accounts. Whether you have 5 accounts or 500, Organizations helps you manage them from one dashboard.

Common use cases:

Looking for MSSP (Managed Security Service Provider) or Distributor documentation? Refer to Organizations for MSSP and Distributors.

Hierarchy structure

Enterprise Organizations use a single-tier structure:

Organization
├── Account 1
│   ├── Zone A
│   └── Zone B
├── Account 2
│   ├── Zone C
│   └── Zone D
└── Account 3
    └── Zone E

Key characteristics:

Example: Company A

Company A is a SaaS company with 12 Cloudflare accounts:

Before Organizations:

With Organizations:

Set up your Organization

Prerequisites

Before you create an Organization:

Create an Organization

  1. Log in to the Cloudflare dashboard.
  2. Select Organizations.
  3. Select Create organization.
  4. Enter a name for the Organization.
  5. Select Create.

The Organization overview page displays after creation.

Assign accounts

After creating an Organization, you can assign existing accounts to manage them centrally. You can add accounts of any plan type (eg Enterprise, or Free) as long as you are a Super Administrator of the account.

  1. From the Organization overview, select Assign an account.
  2. Search for an account name. Only accounts where you are a Super Administrator will appear.
  3. Select the account.
  4. Select Assign to organization.

The assigned account now appears on the Organization overview page. From here, you can view the account, copy its ID, or rename it.

To remove an account from your Organization, contact Cloudflare Support.

Manage members

Organization Super Administrator

When you create an Organization, you become the Organization Super Administrator. This role provides implicit access to all accounts in your Organization and allows you to manage memberships at the Organization level.

Implicit access

Organization members receive implicit access to all accounts in the Organization. Implicit access means:

Implicit access is separate from any existing per-account membership. If you were already an explicit member of an account before it was added to the Organization, that existing membership is unaffected.

Invite members

You can invite additional members to your Organization. Invited members receive implicit Super Administrator access to all accounts in the Organization.

  1. From the Organization overview, select Members.
  2. Select Invite member.
  3. Enter the email address.
  4. Select Send invitation.

The user receives an email invitation. After accepting, they have implicit access to all accounts in the Organization.

Member authentication requirements

All users who will be Organization members must have two-factor authentication (2FA) or single sign-on (SSO) enabled on their Cloudflare user account before they can accept an Organization invitation. This is a per-user requirement, not an account-level setting.

Share policies

Organizations allows you to share WAF custom rulesets and Zero Trust Gateway policies (DNS, Network, HTTP, Resolver) across accounts in your Organization. Shared policies are read-only in receiving accounts and automatically stay in sync when updated in the source account.

Organizations also supports IdP federation, which lets you configure a single identity provider (such as Okta or Entra ID) in one account and share it across all accounts in your Organization. Shared IdP connections are read-only in recipient accounts and are automatically provisioned or removed as accounts join or leave the Organization.

For detailed instructions, refer to Policy sharing.

View aggregate analytics

You can view, filter, and download aggregate HTTP analytics across all accounts in your Organization:

  1. From the Organization overview, select Analytics & Logs.
  2. Use filters to narrow results by date range, account, domain, or other criteria.
  3. To export data, select Download.

The data includes traffic for proxied hostnames and may be based on a sample. This data does not reflect billable usage.

Manage your Organization

Rename your Organization

  1. Go to Organizations > Manage Organization.
  2. Next to Organization name, select Rename.
  3. Enter the new name.
  4. Select Rename.

Edit customer identification data

  1. Go to Organizations > Manage Organization.
  2. Next to Customer identification data, select Edit.
  3. Update the information.
  4. Select Save.

View audit logs

Organization audit logs capture user-initiated actions performed by Organization Super Administrators through Organization-level APIs and the dashboard. These logs are separate from account-level audit logs — actions performed within a specific account continue to appear in that account's audit logs.

To view Organization audit logs in the dashboard:

  1. Go to Organizations > Manage Organization.
  2. Select Audit Logs.

You can also retrieve Organization audit logs via the API:

GET https://api.cloudflare.com/client/v4/organizations/{organization_id}/logs/audit

If you are viewing account-level audit logs and the account belongs to an Organization where you are an Organization Super Administrator, you can select View Organization Audit Logs to go to the parent Organization's audit logs.

For more details on audit log structure, filtering, and retention, refer to Audit Logs — Organization Activity Logs.

API

You can manage Organizations programmatically using the Cloudflare Organizations API. The API supports creating, updating, deleting Organizations, managing members, and assigning accounts.

Terraform

You can manage Organizations using the Cloudflare Terraform provider.

What you cannot do

Create new accounts

Enterprise Organizations cannot self-serve create new accounts. To add a new account, contact Cloudflare Support to create it, then assign it to your Organization.

Create sub-organizations

Enterprise Organizations use a flat structure. You cannot create sub-organizations or nested containers. Use tags to organize accounts by business unit, region, or environment.

Move accounts

Accounts cannot be moved between Enterprise Organizations.

If you encounter errors during setup, refer to Troubleshooting.